Julie Cardoza LMFT

PRIVACY POLICY

Julie Cardoza, LMFT  |  CAMFT Continuing Education Provider #61115  |  juliecardoza.com

Continuing Education Courses Delivered via Thinkific

IMPORTANT: This Privacy Policy governs the collection and use of your personal information when you enroll in or complete continuing education (CE) courses offered by Julie Cardoza, LMFT through this Thinkific platform. Please read it carefully before enrolling.

This Privacy Policy supplements Thinkific's own Privacy Policy, available at thinkific.com/privacy-policy. By enrolling in a course on this platform, you agree to both policies.

1. Who We Are

This platform is operated by Julie Cardoza, LMFT, a California-licensed Marriage and Family Therapist (BBS License #MFT 41066) and CAMFT-approved Continuing Education Provider (Provider #61115). All CE courses offered on this platform are designed for licensed mental health professionals — including Licensed Marriage and Family Therapists (LMFTs), Licensed Clinical Social Workers (LCSWs), Licensed Professional Clinical Counselors (LPCCs), and Licensed Educational Psychologists (LEPs) — in California and other eligible states.

Provider Contact: [email protected]  |  www.juliecardoza.com

2. What Information We Collect

When you create an account, enroll in a course, or complete a course on this platform, we collect the following categories of information.

2a. Account Registration Information

• Full legal name
• Email address
• Password (encrypted and stored by Thinkific; we do not have access to your password)

2b. Professional Licensing Information

• License type (LMFT, LCSW, LPCC, LEP, or other)
• License number
• State of licensure

Why we collect this: Professional license information is required by CAMFT's Continuing Education Provider Approval (CEPA) program for the issuance of valid CE certificates. Your license number appears on your certificate of completion and is required for your licensure renewal records with the Board of Behavioral Sciences (BBS) or other licensing board.

2c. Course Engagement and Completion Data

• Lesson completion status and timestamps
• Course progress tracking (% completion)
• Post-test scores and attempt history
• Date and time of course enrollment
• Date and time of course completion

Why we collect this: CAMFT CEPA regulations require CE providers to maintain attendance and completion records. Thinkific's progress tracking system serves as our electronic attendance and sign-in/sign-out log.

2d. Course Evaluation Responses

• Ratings of educational goals and learning objectives (required by CAMFT CEPA)
• Ratings of course content, instructor, technology, and administration
• Self-attestation of personal course completion
• Any optional open-ended comments you choose to provide

Why we collect this: CAMFT CEPA requires that CE providers collect and review participant evaluations for each course offering and maintain an 80% evaluation response threshold. Evaluation data is reviewed quarterly and retained for the CEPA administrative record.

2e. Payment Information

Payment is processed through Thinkific's integrated payment provider (Stripe). We do not collect, store, or have access to your credit card number, billing address, or any financial account information. All payment processing is governed by Stripe's Privacy Policy and Thinkific's Terms of Service.

2f. Technical and Usage Data (Collected Automatically by Thinkific)

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on platform
• Referring URL

This data is collected automatically by Thinkific's platform infrastructure. We do not directly access or analyze this technical data. Please refer to Thinkific's Privacy Policy for full details on their data collection practices.

3. How We Use Your Information

We use the information collected on this platform solely for the following purposes:

4. How We Store Your Information and Retention Schedule

Your personal information is stored on Thinkific's secure cloud-based platform. Thinkific uses industry-standard security practices including encrypted data transmission (SSL/TLS), secure data storage, and access controls. For full details on Thinkific's data security practices, please visit thinkific.com/security.

In compliance with CAMFT CEPA regulations and our internal recordkeeping policy, we retain the following records for the periods indicated:

5. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We do not use your data for advertising purposes. Your information may be shared only in the following limited circumstances:

• Thinkific (Platform Provider). Thinkific, Inc. processes and stores your data as our platform service provider. Thinkific acts as a data processor on our behalf and is bound by its own privacy policy and data processing agreement.
• CAMFT (Regulatory Oversight). In the event of a CAMFT CEPA audit or compliance review, we may be required to produce enrollment records, completion logs, and evaluation summaries. Individual identifying information would be disclosed only to the extent required by CAMFT's auditing procedures.
• Legal Compliance. We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of this platform, its users, or the public.
• With Your Consent. We will not share your information with any other party without your explicit consent.

We do not share your evaluation responses, post-test scores, or learning progress data with any third party — including employers, licensing boards, or other educational institutions — except as required in a CAMFT compliance audit or as required by law.

6. Cookies and Tracking Technologies

Thinkific's platform uses cookies and similar tracking technologies to maintain your login session, track course progress, and provide a functional learning experience. These are primarily functional/necessary cookies and do not constitute advertising or behavioral tracking.

You may disable cookies in your browser settings, but doing so may impair the functionality of the course platform (e.g., progress tracking, session persistence). For a full description of the cookies used by Thinkific, please refer to Thinkific's Cookie Policy at thinkific.com/privacy-policy.

7. Your Rights and Choices

As a user of this platform, you have the following rights with respect to your personal information.

Access and correction

You may access and update your account information (name, email, password) at any time through your Thinkific account settings. If you believe any information on your CE certificate is incorrect, please contact us at [email protected] within 30 days of issuance.

Deletion

You may request deletion of your account at any time. However, we are required by CAMFT CEPA regulations to retain enrollment, completion, and evaluation records for a minimum period (see Section 4 above), even after account deletion. Records subject to this retention requirement cannot be deleted upon request within that period.

Data portability

You may request a copy of the personal data we hold about you by contacting [email protected]. We will provide this information in a commonly used format within 30 days.

Opt-out of non-essential communications

If you receive non-essential communications (such as updates about new CE courses), you may unsubscribe at any time using the unsubscribe link in the email or by contacting us directly. You cannot opt out of administrative communications directly related to your enrollment or CE certificate.

California residents — CCPA rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact [email protected].

8. Children's Privacy

This platform is intended solely for licensed mental health professionals and adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through this platform, please contact us immediately at [email protected].

9. Third-Party Links

This platform may contain links to third-party websites, including research articles, clinical tools, or professional organization resources cited in course content. These links are provided for educational reference only. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policy of any external site you visit.

10. Health Information and Sensitive Data

This platform does not collect protected health information (PHI) as defined under HIPAA. Course evaluation responses and any optional open-ended comments you provide are not clinical records and are not subject to HIPAA protections.

Please do not include any client identifying information, protected health information (PHI), or confidential case details in any open-ended response field on this platform. Evaluation fields are for feedback about the course itself, not clinical material.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in platform features, regulatory requirements, or applicable law. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page;
• Post a notice on the course platform home page for a minimum of 30 days following any material update; and
• Send an email notification to enrolled learners if the change materially affects how we handle their data.

Your continued use of this platform after any posted update constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Julie Cardoza, LMFT CAMFT Continuing Education Provider #61115 Email: [email protected] Website: www.juliecardoza.com Thinkific Platform: juliecardoza.thinkific.com (or your custom domain)

We aim to respond to all privacy inquiries within 10 business days.